Certified Excellence Professional® Program FAQ


 

 

Why should I enroll in the Excellence Canada Certified Excellence Professional® Program. What’s in it for me?

  • Upon completion of the Certified Excellence Professional® Program you will have a validated understanding of excellence frameworks and principles, advanced operational tools, organizational assessment, leadership competencies, and tactical and strategic Excellence concepts and tools
  • You will be specializing in an area that helps Canada’s overall competitiveness
  • You will learn skills that will help your organization achieve real results

 

 

How many “in-class” courses do I need to take to get my CEP designation?

  • 10 courses (equal to 13 days in-class)
  • Please note that we do have some of our courses available via webinar (both live and/or pre-recorded), as an alternative to attending an in-class session.

 

 

In addition to my in-class courses, what will I be responsible for as part of my certification?

  • Completion of 9 e-learning courses
  • Quest for Quality Module 2 Assignment (Level 2)
  • Excellence Canada CEP Reflective Assignment (to be submitted after the completion of all course work)

 

 

Do I need to complete the required in-class courses in the order they appear in the curriculum?  

  • No. While some of the courses have strongly recommended pre-requisites (typically the courses marked with “Introduction to”), you may take all other courses at your convenience.
  • See Course Requirements under each course to view the recommended pre-requisites

 

 

Do I need to be enrolled in the Excellence Canada CEP to take the listed courses?

  • All Excellence Canada courses are stand-alone public courses; however you must be enrolled in the CEP Program to receive Excellence Canada certification
  • Most of the e-learning courses listed in the curriculum are only available to Excellence Canada CEP participants

 

 

What is included in my Enrollment Package?

  • All required e-learning courses
  • One (1) year of certification
  • Excellence Canada CEP Reflective Assignment requirements

 

 

Is there a time limit for program completion?

  • Your e-learning access is valid for three (3) years only.
  • You do not have a time limit for the completion of your in-class courses
  • We strongly recommend you make use of the Course Log that is provided with your enrollment package to keep track of the courses you have completed.

 

 

I have taken similar courses from other providers, or have completed Excellence Canada courses previously. Will you give me an equivalency or exemption towards the CEP curriculum?

  • On the recommendation of the CEP Committee, candidates may be granted equivalencies or exemption, to a maximum of five (5) courses (does not apply to previously completed Excellence Canada, formerly National Quality Institute courses)
  • Equivalencies/Exemptions may be granted for courses taken within the last five 5) years with a grade of 73% or high (if applicable)
  • Equivalencies/Exemptions are reviewed for a fee of $50/course.
  • If you have taken any of the Excellence Canada (formerly National Quality Institute) courses that appear in the CEP curriculum, you will not need to re-take them. Simply include a copy of your previous certificates with your Equivalency/Exemption form.

 

 

How much will my Excellence Canada CEP cost?

Estimated program fee totals will vary depending on your organization’s Partnership level.

Generally it will be the: Enrollment + Core Courses + Elective Courses

Non Partner: $995 + $4,530 + $3,870 

Bronze Partner: $746 + $3,398 + $2,903

(Additional discounts available for Gold, Silver and Platinum Partners)

 

 

When/how do I recertify my designation?

  • After the first year (from the completion date of CEP®), candidates must recertify their CEP designation annually
  • To recertify, candidates must submit the following:
    • A completed Professional Development Log outlining fifteen (15) hours of professional development training and/or activities per year, and  
    • Recertification fees

Candidates may submit their Professional Development Logs by e-mail to courses@excellencecanada.ca, or by mail.

 

 

How much are my annual recertification fees?

$250 per year or $650 for three years

*Please note that the first year of certification is included as part of the Excellence Canada CEP Enrollment Package. You will be issued a renewal date.

 

 

What is the target audience of Excellence Canada CEP? How does this compare with the Improvement Champion?

Excellence Canada CEP

  • Quality Managers, Quality Directors, Quality Vice Presidents
  • Operations Managers, Process Improvement Specialists
  • HR Managers, Healthy Workplace Professionals 
  • Person who has primary responsibility for:
    • Excellence
    • Continuous Improvement
    • Quality
    • Healthy Workplace
    • Customer Satisfaction
    • Employee Satisfaction -
  • Approximately 1-10 people from an organization

Improvement Champion

  • Excellence Team Champion 
  • Member of an excellence, quality or healthy workplace team 
  • Newcomer to quality and healthy workplace 
  • Healthy Workplace Committee member
  • Large number of individuals from an organization (e.g. 10% of staff)