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The Genuine Contact™ Program, a holistic approach to organizational effectiveness

The one constant in life is change. Today, all organizations and the people within them are experiencing more rapid change than ever before. Hand in hand with change comes the certainty of conflict. Conflict can be source of creativity and innovation when individuals and groups embrace diverse viewpoints and can reconcile differences. However, unresolved conflict diverts individual and organizational energy away from constructive and productive work, which ultimately negatively impacts service and the bottom line.

People engaged in conflict are usually fixed in one perspective. They rarely ask each other genuine questions. They may lose contact with their whole selves. Individual responses may make it difficult for them to participate fully and effectively in efforts to resolve the conflict, resulting in the need for third party intervention.

At this workshop, you will learn a simple and highly effective method for working with people in conflict situations who wish to resolve their problem.

Cross Cultural Conflict Resolution is a two-day, highly experiential workshop that will take you on a deep learning journey. The workshop focuses on the readiness of the facilitator to work with situations of conflict, providing skills and frameworks for conflict resolution in groups based on universal cross-cultural practices for conflict resolution.

What will I learn in this workshop?

You will leave the workshop equipped with practical and holistic process and frameworks that will enable you to:

• Establish a genuine contact with your understanding of the conflict and solution;
  
• Prepare yourself to facilitate successful meetings; and
  
• Recognize when conflict resolution won't work and other means need to be employed.;
  
• Preparing the individuals to be involved with the conflict resolution meeting;
  
• Lead meetings for individual and group conflict resolution;

This workshop will interest you if you are a formal or informal leader, human resources professional, educator, consultant, facilitator, community developer or policy maker in any sector. Workshops draw participants from all sectors – from corporate to health care and non-profit to education and the arts – and this mix adds to the richness of your learning experience.

The workshop is highly experiential and provides an opportunity for you to learn a simple framework for conflict resolution. By the end of the workshop, you will have a good start on resolving conflict within your organization.

This workshop fulfils one of four course requirements for participating in the Genuine Contact™ Program Train the Trainer workshop. (Working with Open Space Technology, Whole Person Process Facilitation, Cross Cultural Conflict Resolution and Genuine Contact Organization)