National Capital Region (NCR) Partners News
Last Updated: February 15 2012
Welcome to the National Capital Region Excellence Canada Partners News Page. Glenda MacDonald, Relationship Manager, will work together with the networking meeting regional co-chairs and the Executive Director of the National Capital Region to expand this section to meet the needs of Excellence Canada's Partners in Excellence and potential partners in the Ottawa / Gatineau area.
We would like to take this opportunity to welcome Stephen Davies as the new Executive Director of the National Capital Region and express our gratitude and wishes for a wonderful retirement to Don Wilson our outgoing Executive Director of the NCR, who retired in December. Don was presented with a Service Excellence Award at the Canada Awards for Excellence on November 1 2012 in Toronto. Click here for the article including a photo and Don's words of gratitude.
Upcoming Excellence Canada Events of interest to those in the National Capital Region
Mark your calendar for April 17, 2012. Carleton University will be hosting our first NCR Networking meeting of the year. Daniel O'Rourke, VP Business Excellence, Ceridian Canada Ltd. will do a presentation about Ceridian's overall success and the Lean initiative that he has spearheaded. For more details and to register online click here . Limited guests spots for potential partners available.
If you are an Excellence Canada Partner in Excellence and interested in hosting a future event let us know. We hold up to four networking meetings in the NCR per year. Contact glenda@excellence.ca for more details.
Welcome Founding Partners of Excellence Canada and new/upgraded Partners in Excellence for 2012 in the National Capital Region/Quebec.
Founding Partners of Excellence Canada (in Perpetuity):
Bank of Canada
Calian Technologies Ltd.
Carleton University
Ceridian Canada
VIA Rail Canada (H/Q Montreal QC)
Watch for updates as new organizations of various levels of partnership join Excellence Canada in 2012. For information on how your organization can become a partner contact glenda@excellence.ca .
Upcoming Training in Ottawa
Click here to see the most recent full schedule of upcoming courses across Canada including Webinars.
FEBRUARY 2012
- Quest for Quality Process Improvement Tools (Modules 1, 2,3) (Feb. 29)
MARCH 2012
- Introduction to Process Mapping (Mar. 20)
- Desired State Process Mapping; Making Your Processes Better (Mar. 21)
MAY 2012
- Organizational Excellence Assessment (May 16)
SEPTEMBER 2012
- Quest for Quality Process Improvement Tools (Modules 1, 2,3) (Sept. 11)
- Framework for Excellence (Sept. 26)
OCTOBER 2012
- Operational Risk Management (Oct. 4)
- Supplier Partnerships (Oct. 18)
- Introduction to Root Cause Analysis (Oct. 24)
- Operational Root Cause Analysis (Oct. 25)
NOVEMBER 2012
- Organizational Excellence Assessment (Nov. 14)
DECEMBER 2012
- Measuring Customer/Stakeholder Satisfaction (Dec. 5)
Publications
Canadian Government Executive – January 2012. "Moving Excellence Forward" Feature by Don Wilson, Former Executive Director for the National Capital Region, Excellence Canada. Click here to view the full article.
Canadian Government Executive – January 4, 2011. "Belt Tightening: Obstacle or Opportunity for Managers" Click here for the full article By Don Wilson, Executive Director of the National Capital Region, and John Thomas of JFT Consulting (NQI member).
Future features & updates
This page is for partners and potential partners in the Ottawa area. Help us bring you the news you are looking for! Please send your corrections, comments, and suggestions to glenda@excellence.ca. Looking forward to your input!
If you are interested in learning more about Excellence Canada partnership and its tremendous range of benefits, please contact Glenda MacDonald, MBA, Relationship Manager at glenda@excellence.ca or 1-800-263-9648 ext. 243.
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