Excellence for the Holidays
Two "Quality" articles in the spirit of the Holidays
EbeFixer Stooge and the Cost of Quality Past
Once upon time there was a manager named EbeFixer Stooge. Stooge was
always in a bad mood. His job was to find problems and fix them. He
was an expert at fixing things. He would sit in his office long days
and nights reworking all the mistakes that were made by his work
acquaintances. He was known around the office as the Re-Man. His
specialties were re-work, re-pair, re-do, re-place, re-call,
re-anything! Despite his grumpiness, Stooge was really good at what he
did.
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Excellence Principles for the Holidays: 'Twas the Course Before Excellence
‘Twas the week before holidays and all through the land
Neither business nor government were resting from what they had planned
Principles of excellence embedded in the culture they know
Laid on top of processes, strategies, and values like snow.
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