Organizational Excellence Assessment Pre-Recorded Webinar

Your password is good for one individual to access the units for 30 days.

You will be sent a workbook that goes with the course. Once you have completed all the units we will send you a certificate of completion.

This webinar is equivalent to the in-class course and counts towards CEP certification.

Webinar Introduction: http://connectpro24581019.acrobat.com/p74559936/

Access Details: http://connectpro24581019.acrobat.com/p50684753/

 Pre-reading assignment: Download

Unit 1: Introduction to the Course - 0:02:34

http://connectpro24581019.acrobat.com/p22919883/

Unit 2: What is Quality and Organizational Excellence - 0:51:39

http://connectpro24581019.acrobat.com/p96968288/

Unit 3: Engaging the Leaders and Assessment Readiness - 01:00:44

http://connectpro24581019.acrobat.com/p28527575/

What's Going on Around here case: Download

Unit 4: Review the "What's Going on Around Here" Case & Communicating the Initiative - 0:17:13

http://connectpro24581019.acrobat.com/p17056428/

Unit 5: Take Flight Case Study - 0:11:49

http://connectpro24581019.acrobat.com/p45339256/

Webinar Activity Instructions: http://connectpro24581019.acrobat.com/p52157696/

Unit 6: Activity Review and Selecting and Managing the Assessment Team - 0:54:02

http://connectpro24581019.acrobat.com/p28877610/

Webinar Activity Instructions: http://connectpro24581019.acrobat.com/p31715652/

Review Activity: http://connectpro24581019.acrobat.com/p72929612/ 0:17:59

Unit 7: The Prerliminary Assessment & First Cut Report - 0:24:30

http://connectpro24581019.acrobat.com/p58438163/

Webinar Activity Instructions: http://connectpro24581019.acrobat.com/p85722053/

Unit 8: Planning the Main Assessment - 0:18:23

http://connectpro24581019.acrobat.com/p24723321/

Webinar Activity Instructions: http://connectpro24581019.acrobat.com/p73039784/

Unit 9: Question Model - 0:26:43

http://connectpro24581019.acrobat.com/p77639694/

Webinar Activity Instructions: http://connectpro24581019.acrobat.com/p24074888/

Unit 10: Activity Review and Wisdom from a Guru- 0:25:15

http://connectpro24581019.acrobat.com/p41526083/

Unit 11: Interviews and Focus Groups - 0:32:42

http://connectpro24581019.acrobat.com/p73196381/

Webinar Activity Instructions: http://connectpro24581019.acrobat.com/p78081289/

Interview Example 1 (11 mins): http://connectpro24581019.acrobat.com/p50237504/

Interview Example 2 (10 mins): http://connectpro24581019.acrobat.com/p26145095/

Unit 12: Interview Activity Review - Difference between Verification and Assessment- 0:22:24

http://connectpro24581019.acrobat.com/p88217883/

Unit 13: Focus Groups- 00:03:53

http://connectpro24581019.acrobat.com/p90833878/

 Focus Group Example 1 (31 mins): http://connectpro24581019.acrobat.com/p88142222/

Focus Group Example 2 (12 mins): http://connectpro24581019.acrobat.com/p84531861/

Unit 14: Focus Group Review, Second Cut Report & Scoring - 0:29:15

http://connectpro24581019.acrobat.com/p65172710/

Unit 15: Scoring Activity - 0:15:32

Handout: Download

http://connectpro24581019.acrobat.com/p88125005/

Unit 16: Communicating Results - 0:16:30

http://connectpro24581019.acrobat.com/p34618654/

 Presentation Example 1 (7 mins): http://connectpro24581019.acrobat.com/p67739181/

Presentation Example 2 (6 mins): http://connectpro24581019.acrobat.com/p89988537/

Unit 17: Wrap up - http://connectpro24581019.acrobat.com/p78587397/