Overview and Benefits


Canada Awards for Excellence Overview

Awarding companies for their commitment to sustained excellence is a job that Excellence Canada takes very seriously. We know that the companies that win year after year are the ones that are leading us into a better future. Of course, this coveted award is not simply something that hangs on the wall but corresponds directly to reduced costs, improved efficiencies, more productive and engaged employees, and greater stakeholder returns.

Since the Canada Awards for Excellence was first established, many other award programs have been created. What makes the Canada Awards for Excellence different from other awards?

 

  • Other awards celebrate where you are now. The Canada Awards for Excellence celebrate where you are going tomorrow.

 

  • The Governor General of Canada is the Patron of the Canada Awards for Excellence Program, reinforcing the prestige and importance of receiving these awards.

 

  • Many other awards programs in Canada are based on a one dimensional assessment, such as a survey of staff, bottom line growth, or customer satisfaction.  While all awards are positive and desirable, none compares with the holistic and integrated nature of the Canada Awards for Excellence requirements.

 

  • The Canada Awards for Excellence Standards require that all areas of an organization demonstrate continual innovation and sustainable improvement across all drivers and all departments, including: Leadership and Governance, Corporate Social Responsibility, Planning and Strategy, People Engagement, Psychological and Physical Health & Safety, Customer Experience, Process and Project Management, and relationships with Partners and Suppliers.

 

  • Organizations applying for recognition must demonstrate achievement of the Canada Awards for Excellence requirements through detailed applications, three years of trend data, surveys, and focus group interviews with a team of experienced verifiers.

 

  • Organizations do not “compete” nor are they ranked as in other awards programs, but rather they are selected on the basis of meeting or exceeding every one of the requirements of the Canada Awards for Excellence Standards.

 

  • Organizations can receive national recognition at four levels as they advance on their journeys to excellence: Silver, Gold, Platinum, and Order of Excellence.

 

Three years after receiving the Canada Awards for Excellence Platinum Trophy, an organization can apply for the “Canada Order of Excellence”, the highest award under the Canada Awards for Excellence program, in order to maintain a current recognition status.  This process is then repeated every three years so that the organization can demonstrate how it is continuing to meet the requirements and how it is continually improving its results.

 

 

 

Why benchmark your organization against the Standards of the Canada Awards for Excellence Program?

Here are some results reported by Canada Awards for Excellence recipients:

  • 91% improvement in employee turnover rate
  • 215% increase in cost savings
  • 90% increase in customer satisfaction
  • 33% increase in employee satisfaction
  • 82% reduction in cycle time
  • 57% decrease in injuries
  • Visible and committed leadership
  • Demonstrated positive impact of cross-functional business processes
  • Higher level of employee commitment and engagement
  • Comprehensive performance measurements
  • Alignment of the Excellence Canada Framework for Organizational Excellence with the business plan
  • Culture of innovation and continual improvement
  • Workplaces that are physically and psychologically safe and healthy
  • Higher shareholder value and growth for public companies when compared with stock-market indices

Some key characteristics of Canada Awards for Excellence recipients:

  • Visible and committed leadership
  • Demonstrated positive impact of cross-functional business processes
  • Higher level of employee commitment and engagement
  • Comprehensive performance measurements
  • Alignment of the Excellence Canada Framework for Organizational Excellence with the business plan
  • Culture of innovation and continual improvement
  • Workplaces that are physically and psychologically safe and healthy
  • Higher shareholder value and growth for public companies when compared with stock-market indices